If you are not able to attend your appointment, please let us know right away! Other patients who are waiting would appreciate using the time with the doctor if you no longer need it. We charge $50-100 for missed appointments or those cancelled with less than 48 hours notice.
We will send you more detailed information about how to prepare for your IUD placement visit by email once you have booked an appointment time.
Please limit your visit to 1-2 of your most concerning issues, and book follow-up visits for any remaining concerns. Walk-in visits are to be limited to one problem only. Patients who are waiting will appreciate your cooperation.
We practice what is known as a group practice model. All our physicians embrace similar philosophies and approaches to women’s health issues. We strive for cooperative care for all our patients. We will do our best to accommodate appointment requests with a preferred physician. Due to changes in physician schedules, we cannot guarantee physician availability. We will however do our best to honour your request for an appointment with an alternate clinic physician, or reschedule as needed.
Test results cannot be given over the telephone. Please book a follow up visit if you are concerned or would like to review results with the physician. You will be called if the results are abnormal, or the physician would like to discuss your results in more detail. Please ensure your contact information is up to date with the front staff.
If you require the services of other physicians or clinics, our office will arrange the referral for you. You should receive notification of the referral appointment by telephone or mail within about 2 weeks. If you do not hear from the clinic within this time frame, please call to ensure arrangements are being made. Please ensure your contact information is up to date. Making referral appointments is alot of work! You will be charged $50 if you fail to keep your appointment with a referring office without prior notice.
Patients with urgent medical concerns would appreciate using time with the physician, if it is no longer needed by you. Please give 24 hours notice for all cancellations. You will be charged $50-$100 if you miss your appointment or cancel with less than 48 hours notice. We regret that we will no longer be able to book appointments for patients who continually miss appointments or cancel with short notice.
We do not offer prescription refills by telephone. Please book an appointment if your medication is running low. It the patient’s responsibility to make sure they have enough prescriptions to last until their next visit. If you lose your prescription, you will be charged $25 to fax a new prescription to your pharmacy.
Our physicians do not offer consultations over the telephone. Please book an appointment if you would like to speak to a physician. You can also try calling Health Link for general medical advice at 403 943 5465.
Not all services provided at The IUD Women’s Clinic are covered by Alberta Health and Wellness. You may be charged directly for services such as form completion and notes. Please consult the lists posted in the clinic, or speak to your physician if you are unsure if you will be charged.
We strive to offer an environment that is comfortable, inviting and respectful for all. Abusive behaviour will not be tolerated.
We are continually trying to improve the services we provide. Please speak to the office staff, physician, or leave your comments in the suggestion box if you have any comments, concerns or suggestions.