If you are unable to attend your appointment, please let us know right away! Other patients who are waiting would appreciate using the time with the doctor if you no longer need it. We may charge $50 for missed appointments or those cancelled with less than 48 hours notice.
To allow The IUD & NE Female Health Clinic to offer quality medical care that is inviting, comfortable, and respectful to all involved, we ask that all patients review and comply with the following office policies. Please speak with your physician if you have any concerns.
We practice what is known as a group practice model. All our physicians embrace similar philosophies and approaches to female health issues. We strive for cooperative care for all our patients. We will do our best to accommodate appointment requests with a preferred physician. Due to changes in physician schedules, we cannot guarantee physician availability. We will however do our best to honour your request for an appointment with an alternate clinic physician, or reschedule as needed.
Test results cannot be given over the telephone by staff. Please book a follow up visit if you are concerned or would like to review results with the physician. You will be called if the results are abnormal, or the physician would like to discuss your results in more detail. Please ensure your contact information is up to date with the front staff.
If you require the services of other physicians or clinics, our office will arrange the referral for you. You should receive notification of the referral appointment by telephone or mail within about 2 weeks. If you do not hear from the clinic within this time frame, please call to ensure arrangements are being made. Please ensure your contact information is up to date. Making referral appointments is alot of work! You will be charged $50 if you fail to keep your appointment with a referring office without prior notice.
Patients with urgent medical concerns would appreciate using time with the physician, if it is no longer needed by you. Please give 48 hours notice for all cancellations. You may be charged $50 if you miss your appointment or cancel with less than 48 hours notice.
Please ask your pharmacy to fax us a prescription refill request if your medication is running low, or book an appointment with us. It the patient’s responsibility to make sure they have enough prescriptions to last until their next visit.
Our physicians offer consultations over the telephone. Please call us to book an appointment if you would like to speak to a physician. You can also try calling Health Link for general medical advice at 403 943 5465.
Not all services provided at The IUD & NE Female Health Clinic are covered by Alberta Health and Wellness. You may be charged directly for services such as form completion and notes. Please speak to your physician or our staff if you are unsure if you will be charged.
We strive to offer an environment that is comfortable, inviting and respectful for all. Abusive behaviour will not be tolerated.
We are continually trying to improve the services we provide. Please speak to the office staff or your physician if you have any comments, concerns, or suggestions.