I was unsure about getting an IUD, and contacted the clinic. I was able to get a consult over the phone to ask a few questions about the process. Dr Baskerville was super friendly and welcoming, answering all my questions thoroughly. She walked me through the process, what to expect, and what I would need for the procedure. When I went in for my appointment, it was very easy process. The first thing they got me to do was a urine sample. After I was checked in, I was led to a room and waited there for my doctor. The wait time was quick, and once Dr. Baskerville entered the room, we had a discussion about my medical history, anything I was worried about, and then went through the procedure process one more time so that I was prepared for what was to come. I was very anxious, and she was very kind and took her time to make sure I felt comfortable enough to proceed with the procedure. The process itself was quite quick. The insertion itself felt like you get really bad cramps for like 30 seconds, and then it subsides. After the insertion, she checked to see how I was doing (pretty great at this point, just needed a moment to decompress) and left the room to give me privacy to dress, and then came back in to follow up on how I was feeling and if there was any concerns. I felt very confident leaving the IUD clinic, and super grateful I had Dr. Baskerville helping me. Some tips for fellow new iud friends: • Book a consult for more information if you are anxious like me! (Write down all your questions before you call, I tend to forget and freeze in the moment) • Taking some painkillers is recommended if you are sensitive to pain (please ask the doctor about which ones, as I didn't need to. It works the same way as when you're on your period!) • If you have benefits, it might be covered! (mine was 80% covered!)

Visited the clinic today for a routine check up. The doctor I seen was Lauren, and I must say it was a complete 360 from the last appointment I had 4 years ago. If you can request/wait for Lauren to see you, I highly recommend it!

Dr Shergill and her team have gone above and beyond to help me out. They are super friendly and professional- I highly recommend this clinic.

The service at this clinic is excellent, booking and scheduling is smooth, wait times are low, friendly staff and Dr. Laura Wood is the absolute best!

After having a negative experience the first time at the clinic, I met with Dr. O’Rielly on the second occasion. She kindly listened to my experience and made me feel extremely comfortable. Dr. O’Rielly was very gentle, kind, and positive. It was very comforting to be listened to, and even offered advice, which I greatly appreciated. I can confidently say she changed my first negative experience into a positive second one. Thank you Dr. O’Rielly!

The doctors and staff of this clinic operate in a person centric manner, are empathic and take time to understand their client needs.

(Translated by Google) Friendly staff and fast service. Doctor Catherine, a very nice woman, took my analysis. The session was painless and painless. I recommend it 100%! (Original) Привітний персонал та швидке обслуговування. Аналіз у мене брала лікар Кетрін, дуже приємна жінка. Сеанс пройшов без болі та неприємних відчуттів. Рекомендую на 100%!